Privacy Policy

1. Introduction

AIFunnelX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Create an account: Name, email address, password
• Subscribe to our service: Billing information, payment details
• Contact us: Name, email, phone number, message content
• Use our platform: Content you create, customization preferences

2.2 Information We Collect Automatically

3. How We Use Your Information

We use your information to:

• Provide our Service: Account management, feature delivery, customer support
• Improve our Service: Analytics, AI model training, feature development
• Communicate with you: Service updates, promotional content (with consent)
• Ensure security: Fraud prevention, abuse detection, system monitoring
• Comply with legal obligations: Regulatory requirements, law enforcement requests

4. AI and Machine Learning

Our AI-powered features use your data to:

• Generate personalized landing page content and designs
• Provide optimization recommendations
• Improve our AI models (using aggregated, anonymized data)

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in these circumstances:

5.1 Service Providers

We share data with trusted third-party providers who help us operate our Service:

• Payment processors: Stripe, PayPal (for billing)
• Cloud hosting: AWS, Google Cloud (for data storage)
• Analytics: Google Analytics (anonymized data)
• Customer support: Intercom, Zendesk

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or abuse
• Enforce our Terms of Service

6. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access controls: Role-based permissions, multi-factor authentication
• Regular audits: Security assessments and vulnerability testing
• Monitoring: 24/7 security monitoring and incident response
• Compliance: SOC 2 Type II, GDPR, CCPA standards

7. Data Retention

We retain your information for different periods based on data type:

• Account data: While your account is active plus 2 years
• Content data: Until you delete it or close your account
• Usage data: 2 years for analytics purposes
• Log data: 1 year for security and troubleshooting

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 General Rights

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain types of data processing

8.2 GDPR Rights (EU Users)

If you're in the European Union, you have additional rights under GDPR, including the right to lodge a complaint with your supervisory authority.

8.3 CCPA Rights (California Users)

California residents have rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of sale (though we don't sell personal information).

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• EU-US Privacy Shield compliance (where applicable)
• Standard contractual clauses
• Adequacy decisions by relevant authorities

10. Cookies Policy

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. For detailed information, see our Cookies Policy.

11. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting a notice on our website
• Sending an email notification
• Displaying an in-app notification

13. Contact Us