1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us remember information about your visit, like your preferred language and other settings, to make your next visit easier and our service more useful to you.
2. Why We Use Cookies
AIFunnelX uses cookies to:
- Essential functionality: Enable core features like user authentication and account access
- User experience: Remember your preferences and customization settings
- Performance: Understand how you use our service to make improvements
- Security: Protect against fraud and unauthorized access
- Marketing: Show you relevant content and measure campaign effectiveness
3. Types of Cookies We Use
| Category | Purpose | Examples | Duration |
|---|---|---|---|
| Strictly Necessary | Essential for the website to function | Login sessions, security tokens | Session/1 year |
| Session Cookie | Maintains your login state | aifx_session | Session |
| CSRF Token | Prevents cross-site request forgery | csrf_token | Session |
| Functional | Remember your preferences and choices | Language, theme, dashboard layout | 30 days - 1 year |
| User Preferences | Stores dashboard customizations | aifx_prefs | 1 year |
| Theme Setting | Remembers dark/light mode choice | theme_mode | 6 months |
| Analytics | Help us understand usage patterns | Page views, feature usage, error tracking | 2 years |
| Google Analytics | Website usage analytics | _ga, _ga_*, _gid | 2 years |
| Hotjar | User behavior insights | _hjid, _hjSessionUser_* | 1 year |
| Marketing | Measure ad effectiveness and personalization | Campaign tracking, retargeting | 30 days - 2 years |
| Facebook Pixel | Track conversions from Facebook ads | _fbp, fr | 90 days |
| Google Ads | Measure ad performance | _gcl_au, _gcl_aw | 90 days |
4. Cookie Duration
We use two types of cookies based on how long they last:
4.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They're essential for features like staying logged in while you navigate our site.
4.2 Persistent Cookies
These cookies remain on your device for a set period (from 30 days to 2 years) or until you delete them. They help us remember your preferences between visits.
5. Third-Party Cookies
Some cookies are set by third-party services we use:
- Google Analytics: Helps us understand website usage
- Stripe: Processes payments securely
- Intercom: Powers our customer support chat
- Hotjar: Provides user experience insights
- Facebook/Google: Tracks advertising performance
These third parties have their own privacy policies governing their use of cookies.
6. Managing Your Cookie Preferences
6.1 Browser Settings
You can also control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
6.2 Opt-Out Links
You can opt out of specific tracking cookies:
7. Impact of Disabling Cookies
Disabling certain cookies may affect your experience:
7.1 Strictly Necessary Cookies
If you disable these cookies, parts of our website may not work properly. You may not be able to:
- Log into your account
- Access secure areas
- Complete purchases
- Save your preferences
7.2 Optional Cookies
Disabling these cookies won't prevent you from using our website, but may result in:
- Less personalized experience
- Repeated cookie consent requests
- Less relevant advertising
- Need to re-enter preferences on each visit
8. Updates to This Policy
We may update this Cookies Policy periodically to reflect changes in our practices or relevant laws. We'll notify you of significant changes by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a notice on our website
- Sending an email notification for major changes
9. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
- Email: [email protected]
- Support: Contact us through our contact form
- Address: 123 Innovation Drive, San Francisco, CA 94102